Operational Infrastructure
The operating system for a service business.
Start with your procedures. SBOS writes them with you, puts an owner's name on each one, then scores the business and tells you what to fix first.
Free to start
Free, Starter $199/mo, Pro $399/mo
System Capabilities
Procedures, written and kept current.
SBOS drafts the procedure, tracks it through approval, and puts an owner's name on it.
AI-Assisted Creation
Describe the process in plain English, upload a document you already have, or start from one of 135+ templates. SBOS turns it into a structured procedure in seconds.
AI creation + bulk import
Lifecycle Management
Every procedure moves from draft to approved to published, and SBOS flags the ones due for review before they go stale.
Approvals + version control
Team Accountability
Assign an owner and an approver to each procedure, by department and role. Every process has a name on it.
Roles + ownership
Who it is for
Who uses SBOS?
Owners, buyers, and the people who run several businesses at once.
For Founders & Operators
From assessment to installed fixes in minutes
SBOS scores the business, shows you what is broken, and installs the fix.
Blind Spot Detection
Surface the structural issues you can't see from inside the business.
Sequenced Roadmap
SBOS ranks the fixes, so you know what to do first.
Prescription Activation
SOPs, scorecards, and meeting cadences installed automatically based on your assessment.
The SBOS Process
How it works
Sign up, write the procedures, take the assessment, install what it prescribes.
Start free
Sign up and write your first SOP the same day. There is no waitlist.
Document Your Operations
Describe a process, upload a document, or pick from 135+ templates. Paid plans let you add the team.
Take the Assessment
SBOS walks you through a health check across five pillars: Financial, Operational, Leadership, Commercial, and Governance. Take the Quick Scan for a first read in minutes, or the Deep Dive for the full picture. A red flag outranks a high score: a business can score well on four pillars and still be blocked by one critical issue, so SBOS puts that fix first.
Activate the System
The results tell you what to fix, then install your first SOPs, scorecards, and meeting agendas for you. Paid plans add the remaining modules.
See it
Write a procedure, see the score, install the fixes.
The SBOS Platform
9 integrated modules
Start with the SOP Library. Add the other modules when you need them.
SOP Library
Rework means a procedure was missing. Write the procedure before the problem, with an owner and a version history.
AI creation, bulk import, 135+ templates, approval workflows, version control
Business Health Assessment
Scores the business across 5 pillars, flags the critical problems, and installs the first fixes.
Maturity scoring, red flag detection, auto-installed prescriptions
Financial Pulse
Most operators find out they have a cash flow problem after it becomes a crisis. Financial Pulse makes the problem visible while there's still time to act.
13-week cash flow forecast, AR aging, unit economics, monthly P&L
KPI Scorecards
Every KPI gets an owner, a target, and a weekly review.
KPI Tree, weekly green/yellow/red tracking, quarterly priorities, trend analysis
Roles & People
Put the org chart in writing, with a role and a job description for every seat, so nobody assumes someone else owns it.
AI-generated job descriptions, org chart, hiring scorecards, seat-to-role mapping
Leadership OS
Weekly meeting agendas, a RACI, and a delegation tracker, so accountability lives in the system instead of the founder's memory.
Weekly sync agendas, RACI matrix, delegation tracker, compliance monitoring
Project Execution
Projects die in email threads and spreadsheets. Project Execution tracks milestones and owners and flags a blocker before it becomes a miss.
Milestone tracking, risk flags, owner accountability, leadership snapshots
Customer Retention
SoonTracks satisfaction and engagement, and flags the accounts likely to leave before they do.
Satisfaction tracking, churn prevention, engagement monitoring
Tech Stack
SoonConnects the tools you already use through native integrations and Zapier.
Native integrations, Zapier workflows, API access
Why SBOS
Diagnosis first
SBOS scores the business before it lets you build on it.
Diagnosis Before Execution
SBOS scores the business before you build anything on it, so you know whether the foundation holds.
Phase Gating
Stabilize, then optimize, then scale. SBOS holds the order and will not let you skip a step.
Built into the system
SBOS installs procedures, owners, and reviews that stay in place when the people change.
Questions
What is SBOS?
SBOS, the Stintwell Business Operating System, is software for service businesses. It writes your procedures with you, puts an owner's name on each one, scores the business across five pillars, and tells you what to fix first.
How much does it cost?
The Free plan is $0 for one user and up to 15 SOPs. Starter is $199 a month for up to five users, and Pro is $399 a month for unlimited users and all nine modules. Annual billing takes 15% off.
Is it for law firms?
SBOS works for any service business, law firms included. Stintwell for Law Firms is a separate, free plugin for Claude that works on the business side of a law firm.
Does it work with Claude or ChatGPT?
SBOS paid plans use Claude; the free plan uses GPT-4o mini. Stintwell for Law Firms is a separate plugin that runs inside Claude.
Who is Steve Barclay?
Steve Barclay founded Stintwell after years running operations for management consulting firms in telecommunications, call centers, and property management. He is a former Marine Infantryman and a career operator.
How do I book a demo?
Pick a time on the contact page. It is 30 minutes on Google Meet, and Stintwell walks you through SBOS on your own business. No prep needed.
What is the Business Health Assessment?
An assessment included on every plan. It scores the business on Financial, Operational, Leadership, Commercial, and Governance, flags the critical problems, and installs your first fixes. A red flag overrides the scores.
Is there a free plan?
Yes. The Free plan includes one user, up to 15 SOPs, 50 AI calls a month, the SOP Library, and the Business Health Assessment. There is no waitlist.
Pricing
Start free. Scale when you're ready.
Free
Get the work out of your head and into a system.
$0
Free
- 1 user
- Up to 15 SOPs
- 50 AI calls/month (GPT-4o mini)
- SOP Library: process builder & version control
- Business Health Assessment: maturity scoring & red flag detection
- Sequenced fix recommendations
Starter
Add the team and document everything.
$199/mo
per month
- Up to 5 users
- Unlimited SOPs
- Unlimited AI (Claude Sonnet)
- SOP Library: full lifecycle, role-based access & approvals
- Business Health Assessment: full scoring across all 5 pillars
- Sequenced fix recommendations
Pro
Run the full operating system.
$399/mo
per month
- Unlimited users
- Unlimited SOPs
- Unlimited AI (Claude Sonnet)
- All 9 SBOS modules
- SOP Library: full lifecycle, role-based access & approvals
- Business Health Assessment: full scoring across all 5 pillars
- Financial Pulse: cash flow tracking & revenue monitoring
- KPI Scorecards: custom dashboards, goals & automated alerts
- Roles & People: org chart, role definitions & succession planning
- Leadership OS: meeting templates, delegation & decision rights
- Project Execution: initiative tracking & milestone management
- Customer Retention (coming soon)
- Tech Stack integrations (coming soon)
The Business Health Assessment is included on every plan. It scores your business across 5 pillars, flags the critical problems, and installs your first fixes. Pro gives you every module to act on what it finds.
Write the first procedure today.
SBOS is free to start. The first SOP takes minutes.